hank you for shopping at MulletGrooming.com. This Shipping Policy explains how we process, ship, and deliver your orders.
1. Order Processing Time
All orders are processed within 1–3 business days.
- Orders placed on weekends or holidays will begin processing on the next business day.
- During high‑volume periods, processing times may be slightly delayed.
2. Shipping Timeframes
Estimated delivery times:
Domestic Shipping (Within Country)
- Standard Shipping: 3–7 business days
International Shipping
- Standard International Shipping: 7–21 business days
- Delivery time varies by destination, customs, and local courier handling
These are estimates and not guaranteed delivery dates.
3. Shipping Charges
Shipping costs are calculated at checkout based on:
- Delivery location
- Package weight/size
- Selected shipping method
All charges will be shown before final checkout.
4. Order Tracking
Once your order ships, you will receive a tracking number via email.
- Tracking status may take 24–48 hours to update.
- International tracking updates depend on the destination country’s postal system.
5. Customs, Duties & Taxes (International Orders)
International customers are responsible for any:
- Customs fees
- Import taxes
- Duty charges
These are not included in product or shipping prices.
6. Failed Deliveries / Wrong Address
If an order is returned due to:
- Incorrect shipping address
- Failure to pick up the package
The customer is responsible for reshipment fees.
Please ensure all address details are correct at checkout.
7. Lost, Damaged, or Stolen Packages
We are not responsible for packages lost or stolen after delivery confirmation.
However, if your package arrives:
- Damaged
- Incorrect
- Incomplete
Contact us within 48 hours, including photos/video, and we’ll help resolve the issue.
8. Delivery Delays
Sometimes shipping may be delayed due to:
- Weather conditions
- Customs checks
- Courier issues
- High‑volume seasons
We appreciate your patience and will assist where possible.
9. Contact Us
For any shipping-related questions, we’re here to help.
Mullet Grooming — Fast, Reliable, Worldwide Shipping